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Sun Young Park

Designing Health Technology to Empower Patients

Park Sun Young

Friday, March 19, 2021
8:00 pm


Virtual Event

This event will take place online - please see listing for information on how to attend.


Watch Video
Open to the public
Free of charge

Suc­cess­ful chronic ill­ness man­age­ment requires active patient par­tic­i­pa­tion and effec­tive com­mu­ni­ca­tion among the patient, care­givers, and clin­i­cians. How­ever, this can be dif­fi­cult, espe­cially for more vul­ner­a­ble patients who may lack the self-knowl­edge, suf­fi­cient com­mu­ni­ca­tion skills, or appro­pri­ate infor­ma­tion access. Such patients’ needs, in con­se­quence, are often over­looked, and their capac­ity to under­stand care infor­ma­tion mis­judged by providers and care­givers. To sup­port patient empow­er­ment and acti­va­tion, Sun Young Park’s research focuses on vul­ner­a­ble indi­vid­u­als with low health lit­er­acy and a lack of infor­ma­tion access and acces­si­ble tools and exam­ines their needs and barriers.

In this talk, Park presents work that inves­ti­gates oppor­tu­ni­ties to empower and acti­vate these vul­ner­a­ble indi­vid­u­als through two case stud­ies: patients in an emer­gency care set­ting and pedi­atric patients with can­cer. The results of the stud­ies reveal the details of the adap­ta­tion behav­iors and expe­ri­ence of patients dur­ing an emer­gency care and pedi­atric can­cer patients, shed­ding light on a need for redesign­ing Health IT sys­tems to engage patients, who have not been suf­fi­ciently con­sid­ered and involved in the cur­rent sys­tem design. In addi­tion, the results point to a need for design con­sid­er­a­tions to pro­mote and enhance the patients’ pos­i­tive expe­ri­ences. This talk will con­clude with broader impli­ca­tions for eval­u­at­ing and design­ing a socio-tech­ni­cal sys­tem in com­plex health­care con­texts, focus­ing on the role of HCI/​design researchers in this emerg­ing design space.

Sun Young Park, PhD is an assis­tant pro­fes­sor in Stamps School of Art and Design and the School of Infor­ma­tion at the Uni­ver­sity of Michi­gan. Her research lies at the inter­sec­tion of Health Infor­mat­ics, Human Com­puter Inter­ac­tion (HCI), and Com­puter Sup­ported Coop­er­a­tive Work (CSCW). In par­tic­u­lar, her research focuses on eval­u­at­ing and design­ing health infor­ma­tion sys­tems and tech­nolo­gies in both the clin­i­cal and non-clin­i­cal set­tings. Her stud­ies related to design­ing health IT sys­tems that sup­port health­care providers’ infor­ma­tion work, focus­ing on health­care con­sumers’ infor­ma­tion needs and behav­iors in the hos­pi­tal set­ting, earned a best paper award from the Jour­nal of Inter­na­tional Med­ical Infor­mat­ics Asso­ci­a­tion (IMIA), was cho­sen for the IMIA Year­book 2013, gar­nered a final­ist nom­i­na­tion for the Diana Forsythe Award from the Amer­i­can Med­ical Infor­mat­ics Asso­ci­a­tion (AMIA). Her research projects have been funded by the National Sci­ence Foun­da­tion (NSF) CRII award in 2017, the Agency of Health­care Research and Qual­ity (AHRQ) grant in 2018, and the NSF CAREER award in 2020. She was inducted into the Inau­gural Class of the Asso­ci­a­tion for Com­put­ing Machin­ery (ACM) Future of Com­put­ing Acad­emy in 2017. Park has served on many sci­en­tific and tech­ni­cal pro­gram com­mit­tees for top-tier aca­d­e­mic con­fer­ences, includ­ing ACM CHI, CSCW, and DIS.


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